Marianne, take control of labour across Urban Leisure Group, without compromising service

Running operations across London is getting increasingly harder – we get it.

With your recent promotion, how are you planning to make an immediate impact at ULG?

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The challenges of running 10 bars and restaurants in London

Labour Cost

Labour cost % is harder to control than ever

Living Wage

Living Wage increases are squeezing already tight margins

Volatility

Demand changes daily – weather, footfall, transport, late-night trade

Waste

Small inefficiencies across sites quickly become big losses

And the list goes on…

You wouldn’t be a top London operator without knowing this already: if there isn’t clear, meaningful visibility, labour issues only show up after they’ve already hit service or profit. And as Head of Operations, you’ve got the challenge of balancing service and margin on every shift and replicating that across multiple different sites.

But it doesn’t have to be that way

Is this you?

Forecasts feel like guesswork
Managers make rota decisions based on assumptions
Overstaffing chips away at margin and understaffing hurts revenue
You’re managing multiple sites without spending enough time on the ground

Would you like?

Confidence your rotas will deliver both service and profitability
Labour that flexes with demand
Early warnings when performance starts to drift
A single, reliable view across every site

Make better decisions, faster

RSee labour cost vs sales hour-by-hour
RUnderstand exactly where you have stress or slack on every shift
RMove from guesswork to data-led action

Stay ahead of volatility

RSpot over- or under-staffing before it impacts service or cost
RAdjust rotas on the day as trading shifts
RRedeploy teams across sites instantly to meet demand

Manage your entire estate from one view

RSee performance, pressure points and productivity across all sites
RIdentify issues early – even when you’re not on the floor
REmpower your managers to improve processes while maintaining consistency and oversight

How Little Door & Co. took control of their labour

“Since the wage increases… there’s a huge pressure point. S4labour enables us to control the business and have visibility so clearly laid out that it pays back every single month.

Instead of retrospective reports, we see real-time wage cost vs revenue, broken down hour-by-hour.”

Ronald Holmberg

Operations Director, Little Door & Co

Integrate with Urban Leisure Group’s existing tech stack