Join our Parallel Session at the Propel Operational Excellence Conference

Cutting Hours Isn’t the Answer:

Smarter Scheduling for Lower Costs and Better Guest Experience

1-1:30pm

When margins are tight, cutting hours is rarely the answer.

Led by S4labour’s operational excellence expert Tom Marshall, this session brings together operators Kyra Roberts (Butcombe Pubs & Inns) and Sam Hagger (Beautiful Pubs) – both sharing first-hand experience of reducing labour inefficiency by 3%-5% while measurably improving guest experience.

The session will explore how labour actually works on the floor, and how linking data, decisions, team behaviour and performance turns insight into practical change. With guest sentiment data from Sentiment Search, this session will show you exactly what moves the needle – and what doesn’t.

Arrange a meeting

We’ll be at the Propel Operational Excellence Conference on 9th July. Let us know you’d like to meet face-to-face by completing the form, and we’ll be in touch to arrange a time that works for you

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