Michelle, take control of labour and people operations across Mosaic Pub and Dining, without compromising service

Running operations across London is getting increasingly harder – we get it.

Post‑April wage increases have landed, compliance checks are under more scrutiny, and the pressure is only building.

The challenges of running 12 pubs in London

Labour Cost

Labour cost % is harder to control than ever

Living Wage

Living Wage increases are squeezing already tight margins

Risk

Compliance demands are higher than ever

Culture Challenges

Time and budget are tied up in operational challenges – leaving less to reinvest in your people

And the list goes on…

You already know the challenge: without clear visibility, labour issues show up too late. Owning both people and operations means balancing service and margin across every site, without room for manual – and potentially costly – errors.

But it doesn’t have to be that way

Is this you?

  • Forecasts feel like guesswork
  • Manual processes leave more room for error across HR and compliance
  • Overstaffing chips away at margin and understaffing hurts revenue
  • You’re managing multiple sites without spending enough time on the ground
  • Admin pulls your focus away from strategic people initiatives

Would you like?

  • Confidence your rotas will deliver both service and profitability
  • Minimise risk with more consistent and dependable processes
  • Early warnings when performance starts to drift
  • A single, reliable view across every site
  • Find time to focus on culture, engagement, and long-term development
Make better decisions, faster
  • RSee labour cost vs sales hour-by-hour
  • RUnderstand exactly where you have stress or slack on every shift
  • RMove from guesswork to data-led action
Stay ahead of volatility
  • RSpot over- or under-staffing before it impacts service or cost
  • RAdjust rotas on the day as trading shifts
  • RRedeploy teams across sites instantly to meet demand

Build compliance into everyday operations

  • RRight to Work and Working Time Directive safeguards built in
  • RAccurate payroll with clear audit trails
  • RReduce reliance on manual checks and minimise risk exposure

Manage your entire estate from one view

  • RSee performance, pressure points and productivity across all sites
  • RIdentify issues early – even when you’re not on the floor
  • REmpower your managers to improve processes while maintaining consistency and oversight

How Little Door & Co. took control of their labour

“Since the wage increases… there’s a huge pressure point. S4labour enables us to control the business and have visibility so clearly laid out that it pays back every single month. 

Instead of retrospective reports, we see real-time wage cost vs revenue, broken down hour-by-hour.”

Ronald Holmberg

Operations Director, Little Door & Co

Integrate with Mosaic Pub & Dining’s existing tech stack

Find out more

See the full story of how Little Door & Co improved labour performance