S4labour Consultancy
Harness decades of experience to drive transformation and take your business to new heights.
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S4labour offers a full consultancy service in labour management to help drive improvements in business operations. With many years of operational experience in restaurants, bars, coffee shops and hotels, the S4labour team can help increase financial performance. Whether it’s productivity, sales growth or deployment, this service helps to decrease labour ratio and improve financial performance.
Consultancy services range from a 1 day consultation to a full review along with a proposed implementation plan and delivery if required.
Review and implementation of business process
When it comes to productivity, the business process should provide frictionless support for site managers to strive for the best result. Out of date budgets, flat and overly tight labour ratios as business targets, or lack of business rigour, all lead to inconsistency within the system. Aligning these challenges does generate improved results and organisational alignment.
Deployment
The S4labour team can measure deployment in any business by matching supply and demand, allowing them to adjust staffing profiles so that these two elements are more in sync. This typically improves sales at no extra cost and often a reduction in labour ration.
Metrics
Productivity is about how fast people can deliver without creating stress that either causes a reduction in performance or increases staff turnover. Measuring how fast the team can operate whilst still doing the job properly is important, particularly in bigger businesses. Using a unique methodology, S4labour can measure productivity to better align it across the business.
Operational
Management Capability
Too many area managers have grown up using the “tell” and they need to move towards a “sell” approach, focusing on the right behavioural areas to improve performance. The S4labour team will help drive these behavioural changes by working with ops teams collectively or individually.
Shift Leadership
Shift leadership is one of the most under-valued aspects of any business. A well-run shift with an efficient and happy team delivers great sales and cost control. The S4labour team can help to drive a 20% increase in team productivity.
Site Management Excellence
Site managers are essential to delivering a productive and effective organisation. Their job is one of managing, motivating and leading, as well as increasing site productivity. The S4labour team can observe manager behaviour, focusing on how to support a change in ways of working, focus and process.
Technology and Equipment Review
Whether it’s order at table, iPad tills, hot-holding ovens, or automated marketing systems, deciding what technology to incorporate into your business is an important decision. S4labour offers support in choosing and implementing systems that can reduce labour spend and increase productivity.
Admin and Support Processes
Admin and support processes typically take up a significant amount of time in any business. Who does them, when they are done and how to do them are vital aspects of the business. The S4labour team can help deliver a one-off improvement in the organisation and drive significant cost saving.
Layout and Design
The S4labour team can support the overall design process with detailed outlines of individual areas which will drive significant increases in productivity.
Kitchen Practices
The challenges of ordering, prep, team management and shift leadership are just as important in the kitchen as they are at front of house. Understanding how to develop Head Chefs and Kitchen Managers is key to achieving the best results.
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